# Lean Six Sigma Green Belt

The IASSC Certified Lean Six Sigma Green Belt™ (ICGB™) is a professional who is well versed in the core to advanced elements of Lean Six Sigma Methodology, who leads improvement projects and / or serves as a team member as a part of more complex improvement projects lead by a Certified Black Belt, typically in a part-time role. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects of the Lean Six Sigma Method including competence in subject matters contained within the phases of Define, Measure, Analyse, Improve and Control (DMAIC) as defined by the IASSC Lean Six Sigma Green Belt Body of Knowledge™.

- IASSC Certified
- 5 Days Program
- 3 hours exam – 100 MCQ Questions
- 77% to Pass Exam

- TO BE CONFIRMED SOON
- Please contact us directly for more details

## DAY1

**1.0 Introduction: Overview of Six Sigma**

**Value of Six Sigma**

Recognize why organizations use Six Sigma and understand the origins of Six Sigma.

**Organizational Drivers and Metrics**

Recognize key drivers for business (profit, market share, customer satisfaction, efficiency, product differentiation) and how key metrics and scorecards are developed and impact the entire organization.

2.0 Six Sigma—Define

**Process Elements**

Define and describe SIPOC

**Owners and Stakeholders**

Identify process owners, internal and external customers, and other stakeholders in a project.

**Identify Customers and Customer Segmentation**

Identify and classify internal and external customers as applicable to a particular project, and show how projects impact customers.

**Collect and Classify Customer Data**

VOC, Survey Methods, Kano Analysis.

**Translate Customer Requirements**

Translate customer feedback into project goals and objectives, including critical to quality (CTQ) attributes and requirements statements. Use of Quality Function Deployment (QFD) to translate customer requirements into performance measures.

**Project Identification and Planning Tools**

Define, select, and use:

Affinity Diagrams

Interrelationship Digraphs

Tree Diagrams

Prioritization Matrices

Matrix Diagrams

Process Decision Program (PDPC) Charts

Activity Network Diagrams – Gantt Charts, PERT and CPM.

**Organizational Goals and Six Sigma Projects**

Describe the project selection process including knowing when to use Six Sigma DMAIC methodology.

**Project Charter and Project Metrics**

Define and describe elements of a Project Charter. Development of metrics – COQ, DPU, DPMO, RTY.

**Team Stages and DMAIC**

Define and describe the stages of team evolution, including forming, storming, norming, performing, adjourning, and connectivity with DMAIC.

**Six Sigma – Team Roles and Responsibilities**

Describe and define the roles and responsibilities of participants on Six Sigma teams, including black belt, master black belt, green belt, champion, executive, coach, facilitator, team member, sponsor, process owner, etc.

## DAY2

**3.0 Lean principles in the organization**

**Lean concepts and tools**

Define and describe concepts such as value chain, flow, pulls, perfection, etc., and tools commonly used to eliminate waste, including kaizen, 5S, error-proofing, value-stream mapping, etc.

**Value-added and non-value-added activities**

Identify waste in terms of excess inventory, space, test inspection, rework, transportation, storage, etc., and reduce cycle time to improve throughput. (Understand)

**4.0 Six Sigma—Measure**

**Process Mapping**

Develop and review process maps, flowcharts, etc.

**Process Inputs and Outputs**

Identify process input variables and process output variables (SIPOC), classify as CTQs and CTPs including Control & Noise CTPs.

**Probability and Statistics**

Distinguish between enumerative (descriptive) and analytical (inferential) studies, and distinguish between a population parameter and a sample statistic.

**Basic Probability Concepts**

Describe and apply concepts such as independence, mutually exclusive, multiplication rules, etc.

**Types of Data and Measurement Scales**

Identify and classify continuous (variables) and discrete (attributes) data. Describe and define nominal, ordinal, interval, and ratio measurement scales.

## DAY3

**Data Collection Methods**

Define and apply methods for collecting data such as check sheets, stratification, coded data, etc.

**Techniques for Assuring Data Accuracy and Integrity**

Define and apply techniques such as random sampling, stratified sampling, sample homogeneity, etc.

**Descriptive Statistics**

Define, compute, and interpret measures of dispersion and central tendency, and construct and interpret frequency distributions and cumulative frequency distributions.

**Graphical Methods**

Depict relationships by constructing, applying and interpreting diagrams and charts such as stem- and leaf plots.

**Probability Distributions**

Describe and interpret binomial, and Poisson, normal, chi square, Student’s t, and F distributions.

**Central Limit Theorem and Sampling Distribution of the Mean**

Define the central limit theorem and describe its significance in the application of inferential statistics for confidence intervals, control charts, etc.

**Measurement System Analysis**

Calculate, analyse, and interpret measurement system capability using repeatability and reproducibility (GR&R), measurement correlation, bias, linearity, percent agreement, and precision/tolerance (P/T)

## DAY4

**5.0 Six Sigma—Analyse**

Cause Analysis

Root cause analysis, cause and effects analysis.

**Failure Mode and Effects Analysis (FMEA)**

Define and describe failure mode and effects analysis (FMEA).

**Run Charts**

Plotting sequential data and analyse for normality, trends, patterns.

**Multi-Vari Studies**

Create and interpret multi-vari studies to interpret the difference between positional, cyclical, and temporal variation.

**Simple Linear Correlation and Regression**

Interpret the linear regression equation and determine its statistical significance. Use regression models of Six Sigma.

**6.0 Six Sigma—Improve and Control**

**Process Capability and Performance**

Identify, describe, and apply the elements of designing and conducting process capability studies.

**Process Performance vs. Specification**

Distinguish between natural process limits and specification limits.

**Process Capability Indices**

Define and calculate Cp and Cpk, and assess process capability.

**Process Performance Indices**

Define and calculate Pp, Ppk, and assess process performance.

**Short-Term vs. Long-Term Capability**

Describe the assumptions and conventions.

**Process Capability for Attributes Data**

Compute the Sigma level for a process and describe its relationship to Ppk.

**Statistical Process Control (SPC)**

Define and describe how rational sub-grouping is used.

Describe the objectives and benefits of SPC

## DAY5

**Selection and Application of Control Charts**

Identify, select, construct, and apply the following types of control charts: X-bar −R, X-bar−s.

**Analysis of Control Charts**

Interpret control charts and distinguish between common and special causes using rules for determining statistical control.

**Control Plans, SOPs, Work Instructions**

Developing these documents and assisting in implementing controls and monitoring systems.

**Practice Exam**

**Examination**

## What are the course objectives?

- To understand the value of Six Sigma
- To understand organizational drivers and metrics
- To understand organizational goals and Six Sigma projects
- To understand the Lean principles in the organization
- To understand how Quality Function Deployment fits into DFSS process
- To analyse the difference between DFMEA and PFMEA
- To understand the road map for DFSS
- To analyse the process elements (recognize how processes cross various functional areas and the challenges that result for process improvement efforts)

## Who should take the course?

- Managers, Team Leaders, supervisors and all employees who want to apply quality control process, efficiency
- Quality System Managers
- Operation Managers
- Production and Materials Managers
- HR Managers
- Finance, Sales, Marketing and commercial managers
- Senior consultants
- Employees seeking career growth

## Who is your trainer for the program?

- Dr Anbaratnam
- Mr Gajendra Balasingham
- Mr Haran

## We offer the following options:

- Cash
- HRDF Claimable
- Maybank Ezpay (Up to 24 months @ 0% Interest)
- CIMB Easy Pay (Up to 12 months @ 0% Interest)
- Cash Installment (Case by case basis)